Our fully managed support service gives you complete piece of mind at a fixed monthly cost. This service includes full proactive support and monitoring of your IT environment including desktop, server, network, application support, hardware support and storage.
Our proactive support resolves many issues before they become known to the business. This service includes unlimited access to our helpdesk to ensure that all IT issues are resolved as part of the fixed monthly fee.
This service is ideal for companies of all sizes without full time IT support staff and for larger businesses that wish to outsource part of their IT support function. Our pricing is extremely competitive enabling even the smallest businesses to benefit from our managed support services.
Our proactive support service minimizes a large number of potential support issues, however there will always be occasions where you will want to call us.
When you have an IT problem, your primary aim is to have the issue resolved as quickly as possible. We are one of the most responsive IT companies you will ever deal with and this is why :-
Many of our staff have had many years of international IT experience working with the latest technologies. The advice our staff offer follows industry best practice and we have the certifications to prove it. Our staff hold numerous certifications from vendors including Microsoft, Vmware, Citrix, Cisco, Prince 2 and PMP.
Our Fully Managed Support Service is fully inclusive and truly unlimited. You can call us as many times as you wish at no additional charge. No longer will you need to tolerate IT problems due to the apprehension of the cost to resolve.
We are proud of our customer service and high levels of customer satisfaction. We want you to experience this for yourself, risk free. In the unlikely event that you are unhappy with our services within the first 3 months then we will refund 100% of your support charges.
If you'd like more information about Fully Managed Support or any other Oxygen service please contact us today.