Our On Demand support service is ideal for businesses who want to pay for ad hoc support as they need it. All On Demand customers have full access to our Helpdesk and our industry certified technical team are always available to help.
Our On Demand service covers complete IT infrastructure support including desktop, server, network, application support, hardware support and storage.
As a customer centric organization, Oxygen understands that when it comes to critical IT systems, time is of the essence. Our primary differentiator within Bermuda is our ability to respond quicker than anyone else, guaranteed.
Many of our staff have extensive international IT experience working with the latest technologies. Our staff offer advice based upon industry best practice and we have the certifications to prove it. Our staff hold numerous certifications from vendors including Microsoft, Vmware, Citrix, Cisco, Prince 2 and PMP.
Oxygen believes in fair pricing. We bill in 15 minute increments and do not charge for travel time within the City of Hamilton. There is no need to pre pay or purchase blocks of hours in advance, simply pay as you go.
We are proud of our customer service and high levels of customer satisfaction. We want you to experience this for yourself, risk free. In the unlikely event that you are unhappy with our services within the first 3 months then we will refund 100% of your support charges.
If you'd like more information about On Demand Support or any other Oxygen service please contact us today.