Infrastructure - Remote Monitoring and Management Services

Businesses increasingly rely on their networks to move data, provide communication and enable key operations. As networks and computer technology become more integrated with business, system outages can seriously impact the bottom line. If your network or website is offline the company does not make money.

The task of maintaining a reliable network and server monitoring solution is not only to detect system failures when they occur, but also to keep track of long term changes in performance and usage. Continuous network and server monitoring enables you to find problems and resolve them before they become a serious threat to your business.

Key Features

• Real-time monitoring – 24x7 / 365 days a year
  
• Comprehensive monitoring of all key components:
• Websites: uptime and user experience
  
• Servers: proactive failure prevention 
  
• Desktops and laptops: includes assets monitoring
  
• Applications: email, VoIP, databases, online applications, transactions 
  
• Networks: WANS/LANS, switches, routers, VPN, firewall, DNS, VoIP
  
• Devices: Blackberries, printers
  
• Internet: Uptime, bandwidth
• Enterprise strength specialist tools
  
• Extensive preventative maintenance routines documented with warranty of execution
  
• Highly qualified and experienced personnel
  
• Fault Management including 3rd party liaison
  
• Integrated into online tools
  
• Detailed management reports (incident and trend reporting)
  
• Internet controls - filtering, blocking and monitoring workforce activity

Key Benefits

• Increased availability, reliability and overall performance of your IT
  
• Detect, diagnose and resolve server and network issues before they hit the productivity of your business
  
• Rapid response to pending or actual network or server failures, no need to call we’ll know what is going on
  
• Rapidly close security holes in your network as they appear – protect your data and that of your customers
  
• Proactive monitoring using state of the art network and server tools
  
• Use the information captured as a bargaining tool with service providers e.g. Internet service provider – are you due rebates as a result of outages?
  
• Extends beyond just technology – monitor and management workforce controls
  
• All executed remotely – no onsite IT staff required
  
• No upfront costs
  
• Quick deployment of necessary agents – get monitoring in a matter of days not weeks or months.

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Alternatively, to request further information on how Oxygen™ can support you in reducing your IT costs and improving your business performance, please call or email us at:

441.292.1878
info@oxygen.bm