Managed Services

Oxygen™ Managed Service is exactly that, ‘Managed’. A proactive driven service to managing your IT interests – completely.

Based on Industry Best Practice Oxygen’s Managed Services allows you to concentrate on your business whilst offloading all the risks and challenges of keeping your IT running at optimal performance and availability.

Your IT investments are critically linked to the productivity and profitability of your business. The return on investment is critically linked to how well that investment is managed and maintened.... let Oxygen unlock the true value.

Key Features

• Services modelled on Industry Best Practices and Oxygen’s extensive experience in Managed Services
  
• Highly qualified and experienced team of professionals with diverse areas of expertise in all aspects of IT Management
  
• Fully integrated, onsite, offsite or a combination of both
  
• Comprehensive service scope:
  • Service Desk & Incident Management
  • Problem Management
  • Change and Configuration Management
  • Release Management
  • Project Management
  • Financial Management for IT Services
  • Capacity and Availability Management
  • Service Level Management
  • Security Management
  • IT Service Continuity Management (DR)
  • Supplier Management
  • IT Operations Management
• Service Improvement programmes included as standard
  
• Free IT review executed as part of the discovery, due diligence and transition process
  
• Quick deployment of all necessary resources
  
• Business aligned Managed Services packages

Key Benefits

• Increased performance, reliability and cost efficiencies of your IT investment – Reduced operational expenditure and optimisation of capital expenditure
• Makes the IT budget more stable and predictable
• Leverage economies of scale
• Remove training and internal resource overheads associated with internal staffing. No long term HR liabilities
• Quality focused, proactive service provision
• Confidence that no area of IT is left unattended
• Remain in full control, comprehensive management reporting backed by strict Service Level Agreements
• Higher levels of support and availability
• Rapid access to new technology developments without the risk
• A means to baseline and measure your IT and understand performance and costs
• Leverage the immense benefits of ‘best in class’ toolsets – end user facing and back office management tools
• Increase end user satisfaction
• One stop shop for all IT needs – with accountability including management of 3rd parties
• Local to your business

Click below to initiate a live chat
with one of our sales representatives

Alternatively, to request further information on how Oxygen™ can support you in reducing your IT costs and improving your business performance, please call or email us at:

441.292.1878
info@oxygen.bm