Professional Services
Oxygen™ Professional Services is a resource based approach to solving complex IT challenges whether achieving a level of compliance or simply reducing costs our consultants have a methodology and desire to reveal the solution...
We firmly believes that the key to providing quality driven, cost effective and efficient IT Service lies in the adoption and adaptation of Best Practices, carefully aligning people, process and technology to extract the best from your investments in IT. Complemented by real world experience our consultants have worked with organizations globally to deliver improvements in operational capability, time and time again.
Key Features
- Industry qualified professionals
- Terms of reference driven assignments
- Quality control and peer reviews
- Presentation of findings
- Clear and unambiguous recommendations laid out in a roadmap that recognises budget constraint and business priorities
- Vast range of expertise:
- Technical specialisms
- Programme and Project Management
- Best Practice consulting (Cobit, ITIL etc.)
- Service desk
- Incident & Problem Management
- Change Management
- Configuration/Asset Management
- Release Management
- Financial Management
- Capacity Management
- Availability Management
- IT Service Continuity
- Service Level Management
- Legislation and standards consulting
- Quality Management
- ISO standards
- Business Continuity Assessments
- Procurment and Tender (RFP) management
Key Benefits
- Understand areas of cost saving
- Understand where IT is under or over utilised impacting cost efficiencies or performance
- Benchmark your current IT Services against Industry recognised Best Practices
- Deliver projects in a controlled manner
- Helps formulate an IT strategy
- Secure buy-in from key stakeholders for IT change enabled through clear and unambiguous reports - understand the business angle not just IT
- Effective management of requirements with 3rd parties through formal proposal management
- Understand the value of your existing IT suppliers and contracts – are you getting what you are paying for ?
- Is IT capable of responding to a disaster situation and support the business in their recovery ?