Support Packages

High quality support and maintenance is essential to get the best out of your phone system. All Oxygen's support packages protect you against hardware failure whilst our enhanced plans include additional technical support and adds/moves/changes.

Oxygen’s Bronze Telephony Support Package includes :-

  • Same day onsite replacementof failed server hardware

Oxygen’s Silver Telephony Support Package includes :-

  • Same day onsite replacementof failed server hardware.
  • 1 Hour of adds/moves/changes per month
  • 1 Hour of technical support per month
  • Regular server software updates

Oxygen’s Gold Telephony Support Package offers truly unlimited support packages, allowing you to clearly budget for the total ongoing cost of your phone system. This includes :-

  • Same day onsite replacement of failed server hardware.
  • Unlimited adds/moves/changes
  • Unlimited technical support.
  • User Training
  • Regular server software updates

The Next Step...

If you'd like more information about Support Packages or any other Oxygen service please contact us today.

"We work each day, safe in the knowledge that our technology environment and systems will run smoothly, and are being looked after by the best firm in Bermuda”
Scott Barnett President at Life & Annuity Services
"Oxygen’s attention to detail is impressive, regular communication and management reporting keeps us informed of progress allowing us to make strategic decisions with confidence"
Chris Morris Partner at Arthur Morris & Company
"Their response time is excellent and their customer service is first rate. Our staff love them all, we love them and I continue to sing their praises to everyone I can.”
K M Durham Director at Amicus Law Chambers